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Showing posts from March, 2012

Vertical Markets

I always asked myself, what is a Vertical Markets. Here's my research of vertical markets and it's definition. I hope this information will help other entrepreneurs. Automotive/Telematics Companies that provide systems that allow drivers and passengers to use voice commands to access entertainment and services within a vehicle. Call Centers Companies offering speech solutions that help manage call flows and reduce agent time. Consumer Electronics Companies that offer speech solutions for games, toys, MP3 players, and other personal entertainment devices. Distribution/Warehouse Companies that offer speech solutions allowing warehouse workers to send and receive verbal cues to guide them in everyday tasks. Education Companies offering solutions that improve in-class learning and aid students, teachers, parents, and administrators to keep track of performance, attendance and other indicators of success. Entertainment/Gaming Companies providing applications and technology f

Software update for iPhone iPod and iPad

There is a software update available for iPhone/iPad/iPod to version 5.1. Here’s how to update. Please connect your iPhone or iPad to wireless network and power source before running the update. In your iPhone/iPad/iPod, go to  Settings ,  General ,  Software Update , and touch Install.  If you already applied the software update, you will see a message “ Your software is up to date ”.  This will download the software update, automatically upgrade your iPhone/iPad, and restart. It will take 10-15 minutes to complete the software update. After the software update, my iPhone now at 4G network, not sure if this will be the same for iPad. I hope this help you.

HOWTO setup your BlackBerry phone using your Office 365 email

HOWTO setup your BlackBerry phone using your Office 365 email? My customer is using a Microsoft Online Business Productivity Online Services (BPOS), then transition to Office 365 (latest software as of March 2012). After the upgrade, the user can't read/send email. This is because the e-mail server is different from BPOS to Office 365. Though setup using Office 365 is a lot easier because of a new autodiscover CNAME added to your company domain name host record. If you are using Verizon service provider, go to this URL address: Log-in using your username and password. Delete your existing email configuration. Setup an Email, select Add an existing email account (e.g. Yahoo, Google, Microsoft Exchange) Enter your email address and password. For example: Email Address: Password: my password Click Next to continue. Completed. The BlackBerry service will send you a message, coming from Activation Server with the email

Spiceworks using Office 365

We use Spiceworks for Help Desk to create automatic service ticket when someone send email to our Help Desk email address. After transitioning from BPOS to Office 365, the email didn't work. To save you some time of troubleshooting, here's how it works. Before Office 365, I configured my Spiceworks using BPOS (business productivity online services). These services are powered by Microsoft. Here's the old setup. Setup using BPOS Sender Email: Display Name: Help Desk Outgoing Email Protocol: Exchange Server: Auth: Requires authentication Username: help@ Password: my email password Incoming Email Protocol: Exchange Server: Auth: Requires authentication Username: help@ Password: my email password Setup using Office 365 Sender Email: help@ Display Name: Help Desk Outgoing Email